Broken Computer? What To Look for In Computer Repair Providers

Broken Computer? What To Look for In Computer Repair Providers

Most people today have a computer, whether it is for personal use or business necessity. Either way, a computer is arguably one of the most crucial pieces of technology that a person can own today. However, as with all forms of technology, they are not impervious to damage or breakdowns.

A broken computer is not simply annoying; depending on your needs, it can jeopardize your professional standing too.

However, if your computer breaks, it isn't necessarily damaged beyond repair; luckily, there are a lot of things that can lead to a broken computer, and many of them are easily remedied. This guide goes into detail on a few of the intricacies of computer repairs, including:

Keep reading to learn more.

Common Computer Issues

Computer Issues

When it comes to computer repairs, there are a lot of common issues which you might encounter. Firstly, and perhaps most commonly, is a broken screen. The damage can range in severity and affect the functionality of your computer.

For example, if your screen is damaged, then you might have a completely black screen, or if it is not as severe as that, your screen might have retained some use.

In the case of a broken screen, you will probably need to consult a professional because the likelihood is that your computer will need a screen replacement.

Another common problem is the accidental erasure of important files. Occasionally, during a computer update or clean-up, you might find that some files go missing, they could be corrupted or perhaps they aren't able to operate anymore.

This can be difficult to deal with because it isn't always easy to tell which files specifically are missing. One way to avoid this is to back up your data using a third-party device like a flash drive or cloud software.

A lot of people eat and drink around their laptops, which for the most part might be fine, but accidents happen. Spilling something on your laptop can cause damage.

Liquids and technology do not go well together after all. Depending on the extent of the spill, you might get away with wiping it off if you've only spilt a few drops. If your computer is soaked, then you can try leaving it to dry out, which does work sometimes. If not, you need to take it to a technician.

When you change location or internet providers, you might notice that your third-party applications stop working. This can be concerning, and it is easy to overreact.

However, most of the time, it is simply a case of checking your internet connection. If you aren't connected to the internet, then try to reconnect.

Most of the time, the inability to reconnect is down to your internet service provider and not your computer, although if the problem persists, it could be down to your computer.

Lastly, by clicking on the wrong links or applications, you can accidentally infect your computer with a virus or malware. The extent of the difference can vary depending on the virus.

Some of them simply start by slowing down your computer. Over time it gets more difficult to support the different applications that your computer needs to run.

Viruses can even render your computer completely non-functional. While viruses can be dealt with, prevention is far more effective than a cure. But more on that next.

Preventative & Precautionary Measures

Preventative Measures

Thus far, this article has been more about common computer issues that you are likely to encounter and how to deal with them after the fact. However, there are a few things that you can do to avoid encountering these issues completely.

First and foremost, you need to monitor who has access to your computer. If you use or store your computer near the hub of your family life, it is far more likely to incur damage.

Children are not careful; they are boisterous and reckless. Without meaning to, they can damage or break your computer with their own carelessness. The same can be said for pets. So, develop good habits and think about where and how you both store and use your computer.

Computers are prone to getting dirty, especially ones that experience frequent use. They need cleaning, and often in doing so, you can help to extend their life expectancy.

That being said, if you clean your computer incorrectly or with the wrong materials, then this could lead to damage.

Try not to clean it with liquid. A slightly damp towel or wet wipe won't do any damage, but you should avoid sprays as the water can get into the mechanics of the computer and break it. You should also avoid keeping any liquids around your computer in general.

No matter how careful you are, accidents happen.

Backing up your files is a good idea; it helps to keep them safe. However, if you backup your data on a removable disk, then you need to ensure that you are using it properly. Yanking out the USB as soon as you are done with it can cause problems and lead to your data being corrupted.

Before removing the flash drive, you should go through your computer options and select 'safely remove device' or 'eject drive' as the case may be. This ensures that the device is ready to be removed, and it helps to keep your computer and device safe.

You should always invest in good antivirus software. It safeguards your computer and your files by blocking dodgy connections and removing bugs from your computer.

Once you have installed your antivirus software, you need to ensure that you are regularly checking the status of your subscription. Then, update it as necessary to ensure that your computer remains protected.

Finally, while spring cleaning their homes, a lot of people get the urge to spring clean their computer files too. You should never delete system files, especially if you do not know what they do; it can cause a lot of issues for your computer. Instead, consider using a cleaning tool.

They suggest duplicate files that you can delete without compromising the integrity of your computer system. This frees up space without breaking your computer.

When To Consult a Computer Repair Expert

Computer repair

The good news is that if your computer issues have moved past the point where preventative measures matter, then most of the time, they can be fixed.

There are some things that you can fix alone with common sense and an online tutorial. However, there are some things that warrant the input of a professional.

If you are wondering whether or not you should consult a professional, there are a few ways that you can tell.

Firstly, to put it simply, do you have the expertise to diagnose and fix the issue? Some problems require a higher level of skill and knowledge to fix than the average computer user has. If you attempt to fix a problem without the right knowledge, you can often end up making it worse.

This is especially the case for hardware issues like the motherboard, the screen, hard drives or the inner electrical workings of your computer. They might even rely on you to have specific tools that you don't own. If this is the case, it is far simpler to hire a professional.

Next, remember that time is money. If you lack the know-how, then even diagnosing a minor software issue can take hours before you can even get around to attempting to fix it.

Depending on your schedule and the other responsibilities and demands on your time that you have, it might not be realistic for you to have the spare time to dedicate to fixing your computer. In this scenario, consulting an expert might be a far better use of your time. It allows you to get your computer back up and to run far more quickly.

Another good reason to consult a computer expert is if you have your computer insured. This means that depending on the issue, your computer might be covered, so getting it fixed won't cost you anything.

The company that you use – if you are using a professional service – may also have insurance. This coverage extends to your computer, meaning that if they exacerbate the problem while trying to fix it, their insurance will then cover the cost of a replacement or repairs. In this scenario, you don't lose anything by consulting an expert.

If you have lost data, you might want to consult a professional. They may be able to recover your data from the hard drive for you.

Performing a recovery without the proper knowledge or skills can easily go awry, and you might lose the data permanently. In cases where the stakes are high, or you have a lot to lose either literally or figuratively, should your attempt at repairs fail, then you should always consult a professional.

Finally, if you have sensitive data or files on your computer, then you should always hire a trusted expert.

Otherwise, there is a risk of the data falling into the wrong hands; this means that it could potentially be misused or abused. A professional understands the value of your privacy. They are discreet and know how important it is not to snoop on your device.

Questions To Ask an Expert Before Using Their Servicess


When it comes to finding the right person to conduct your repairs, there are a few things that should be on your list of criteria. You should always check their reviews and their credentials and have a budget in mind.

There are also several questions that you should ask them before giving them your business.

1. Do you remove the viruses or simply fix the problems that they cause?

This is an important question to ask because arguably, anyone can download a programme in an attempt to remove the infections from a device.

However, removing the virus is not always enough; if your computer has been infected, then files can be damaged, or the virus may continue to replicate even after the original virus is removed.

Therefore, any professional that you take your computer to needs to do both. It needs to remove the virus and fix the problems left behind.

2. What will happen to my personal files?

Obviously, no one wants to lose their data. However, sometimes in order to conduct repairs, it may be necessary. If this is the case, the technician should always tell you ahead of time so that you can back up your data, or they can do it for you before conducting the repairs.

There are a few rare occasions where this may be out of either of your control. Asking the question lets you know the likelihood of either outcome happening. However, recovering files that have been lost is possible.

3. Do you have a warranty with your service?

This is not always possible, depending on the nature of the repairs. For example, it is unrealistic to offer a warranty on a virus removal because as soon as the device reconnects to the internet, it becomes vulnerable to viruses again.

Warranties will usually be offered on hardware repairs, but it is always worth asking the question.

4. Will I be notified if the repairs are going to be more than your original estimate?

Sometimes the extent of the damage is not apparent until your technician gets into your computer, whether by taking it apart or looking more deeply into the software.

If this is the case, it might need more work done than originally thought, and this will likely cost more than the original estimate that you received. If this is the case, the technician should call you and let you know before they continue any further.

Most people are working with a budget, and they won't be able to keep up with snowballing costs for computer repairs.

How Much Will Your Computer Repairs Cost?

In truth, it is incredibly hard to say how much your computer repairs will cost. Some businesses charge a flat hourly rate. Sometimes the cost may change depending on the problem that needs fixing.

It may even be a combination of the two where they charge an hourly rate with additional charges for replacement parts. This is where your research comes in; check reviews and price lists to find an affordable option depending on your budget.

When To Buy a New Computer

New Computer

There comes a point when it is no longer worth undertaking computer repairs. It is more cost and time effective to simply buy a new computer. The question is, how can you tell?

There are a number of indicators. Firstly, if your computer has gotten really slow over the last few years, it might be time to upgrade to one with a faster processing speed. Does it take forever for you to boot up your laptop?

Does it lag when you are typing or opening applications? Sometimes this can be a result of a virus or too much space being taken up. This can be remedied by clearing files. However, it may also be the result of an outdated system, and this cannot be fixed.

Eventually, your computer may not be able to upgrade any further or download any new software. This is a common problem among older computers with older processing systems.

It can cause problems, especially if you are unable to update or upload security or antivirus software. At this point, it is easier to cut your losses and invest in a new computer.

Does your computer make strange noises? It might do this for a number of reasons, some of which are minor, like a dusty fan or crackly speakers.

These problems won't harm your computer and can be remedied relatively easily. However, on some occasions, these problems are a lot more serious and can indicate serious issues with your hard drive. If the problem is with your hard drive, then your computer likely won't last much longer anyway, and so you should get a new one.

Finally, if your broken computer is going to cost more to fix than it is worth.

Sometimes it simply does not make financial sense for you to continually throw your money away on repairs when your computer is outdated and unlikely to last much longer regardless; as a computer gets older, the parts become harder to find, and they cost more money to fix.

Some fixes are simply temporary patches, you can spend money on them, but you will still need a new computer in the long run. If the damage is too severe to fix in a cost-friendly manner, then buying a new computer makes more sense.


Computers are liable to breaking, as are most forms of technology. The trick is knowing when to attempt a fix yourself, when to outsource to a computer repairs professional and when to cut your losses and get a new computer.

Whatever you choose, once your computer is back in working order, it is imperative that you take the proper steps to prevent any further damage or breakages.

If you’re looking for recommendations for new computers or tips on how to keep yours from needing further repairs, then follow our newsletter.

Author Bio

Rafael W.

Head of the content. Rafael is an entrepreneur, investor, software developer, SEO specialist, natural problem solver and startup enthusiast.


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